OzPost aims for Christmas delivery of locker plan

Australia Post says it will make 24-hour parcel lockers available to most Australians by Christmas as part of a $2 billion strategy to future-proof the company against declining mail volumes and the boom in consumer spending online.

The company today announced a $281 million group profit despite losing $146.5 million in its mail division – 15 per cent more than it lost last year.

Australia Post chief executive and managing director Ahmed Fahour said that the company would introduce 30 super stores and more than 120 locker locations by Christmas.

“Once this program is complete, four-out-of-five households will be within a 10-minute drive of one of these outlets.”

He said a $1.2 billion component of the strategy was its investment in courier company StarTrack, which he said would transform the company from being “largely a communications mail business into its biggest category now being parcels and express”.

“This will be one of the biggest investments in Australia Post’s history.”

Mr Fahour defended his company’s “two-speed” investment in both bricks-and-mortar retail and the parcel business.

“What you see is a balance between our retail business and our online shopping business,” he said.

“So if the consumer decides, ‘you know what, I’m not buying online anymore, I’d rather to go to the store’ – great. I’ve got 4428 scattered around Australia.”

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